FAQ

WHERE ARE YOU BASED?

We are based in Melbourne, Australia

WHAT PAYMENT METHODS DO YOU ACCEPT?

PayPal, Shop Pay, Apple Pay, Google Pay, Visa & Mastercard.

HOW MUCH DOES DELIVERY COST?

Deliveries within Australia are sent via StarTrack. All international deliveries are sent via DHL Express and the rate will be calculated at checkout depending on area. To view more information please refer to our Domestic and International shipping policy HERE.

CAN I CHANGE MY ORDER?

We endeavour to have your order sent out as quickly as we receive it so if your order has already been sent then unfortunately we cannot change it. If you contact us immediately after ordering we should be able to help.

CAN I PICK MY ORDER UP?

We are an online only business so it is not possible for orders to be picked up.

CAN I GET A REFUND?

In some cases yes, please refer to our returns policy HERE.